When you have a vehicle, you naturally want it to last for a long time – and to ensure that it is in good working condition whilst you use it! You would need to have it regularly serviced and repaired if need be. But the big question is, what makes a reliable garage? We all know that there are many garages out there, each one purporting to be better than the one before it. But how can you be sure, and how can you tell? Here’s how to check if a garage is fully qualified and reliable: top factors to consider.
We can all agree that one of the first things you must consider when assessing and evaluating a garage is its qualifications. First, you want to make sure that the garage has the proper certifications and training to work on your car. Here are some key aspects to look for:
An ATA Accreditation: The ATA, or Automotive Technician Accreditation, is a nationally recognised scheme that certifies individual technicians. An ATA certification is awarded based on a technician’s knowledge, skills, and experience.
The manufacturer’s accreditation: Many car manufacturers have their own accreditation schemes, particularly for garages that work on their vehicles. For instance, BMW has a ‘BMW Approved Repairer’ programme that certifies garages to work on their cars.
Various industry memberships: Look for garages from industry organisations, such as the SMMT or Society of Motor Manufacturers and Traders, or the IGA (Independent Garage Association). These organisations provide training and support to garages and can indicate a garage’s commitment to quality. You can also make sure a garage is certified by RAC, and a simple online search for RAC garages will often do the trick. For example, if you live in Cheshire, all you have to do is type ‘RAC garages Cheshire‘, and you will already have a list of RAC-approved garages in your area.
Once you have established that a garage has the proper qualifications, evaluating its reliability is important. For instance, what is its reputation? Does it have a good reputation in the surrounding areas?
Check for online reviews and ask for recommendations from friends and family. Look for garages with a good reputation for the quality of work – and customer service.
You can also find out what kind of warranty the garage offers for its work. A reputable garage should stand behind its work and offer a warranty for a reasonable period. Another aspect to check would be the garage’s price transparency. That said, ensure the garage is transparent about its pricing and ask for a detailed estimate before any work is done. Also, make sure there are no hidden charges or fees or any nasty surprises!
It would also be good to look for a garage that communicates clearly and regularly about the status of your vehicle. You should be kept informed about any issues that arise – and given a proper estimate of the time and cost required to fix them.
Choosing a qualified and reliable garage is important for the safety and performance of your vehicle. Look for garages that have exemplary qualifications and good reviews. By doing the necessary research, you can find a garage you can trust to take care of your vehicle anytime.
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